Subscriptions

If you are receiving weekly meal deliveries on an automatically renewing cycle, please visit these instructions to make changes to or to cancel your subscription.

 

Shipping

  • What do you ship?
    We deliver fresh food locally between Collier & Lee Counties of Florida
  • When do you ship?
    Typical delivery days are Mondays & Thursdays
  • Where do you ship to?
    We deliver fresh food locally between Collier & Lee Counties of Florida. Zip codes we deliver to include: 34101, 34102, 34103, 34104, 34105, 34106, 34107, 34108, 34109, 34110, 34112, 34113, 34114, 34116, 34117, 34119, 34120, 34137, 34138, 34139, 34140, 34142, 34143, 34145, 34146, 34135, 33928, 33913, 33967, 33908, and 33931.
  • How do you ship?
    We employ background checked delivery drivers that deliver food stored in coolers with proper ice packs to maintain the proper temperature.
  • Rates to ship?
    Delivery is free
  • How to track an order that’s been shipped?
    Please text 239.595.3453 to confirm delivery window time
  • In-store pick up option?
    In-store pick up must be scheduled and can be arranged.
  • Recycling of packing materials?
    All of our materials are recyclable and BPA free

 

Returns

  • What can be returned?
    Considering our products are fresh foods that must be maintained at a constant holding temperature, no returns are allowed.
  • When do items need to be returned?
    N/A
  • Where do items need to be returned?
    Fresh foods cannot be returned
  • How do customers return items?
    If you are unhappy with your delivery, please contact Amber at SageNaples@aol.com for an agreeable resolution between both parties.
  • Shipping for returns?
    N/A
  • Credit for returns?
    Returns are prohibited, however if a customer is unhappy with their received product, we will offer a resolution by way of replacement of that item, a credit on your account for future use, or a refund as agreed by both parties.